Gilbert Burgos, Executive Director
Gilbert Burgos, MD is the Executive Director and is responsible for the management of NQP. As Executive Director, he oversees the successful implementation of all NQP DSRIP initiatives reporting to the NQP Executive Committee. He is also engaged in defining the overall direction and clinical vision of the organization. Dr. Burgos has held several senior level medical management positions including Executive Director of Medical Management, and Executive Vice President/Chief Medical Officer at Advantage Care Physicians/Preferred Health Partners. He was also Senior Vice President/Chief Medical Officer at Mercy Memorial Hospital in Monroe, MI, where his efforts contributed to the successful financial improvement of the hospital. Dr. Burgos received a Doctor of Medicine degree from Albert Einstein College of Medicine, a Bachelor of Science degree from Fordham University, a Master of Public Health degree from Harvard School of Public Health, and is a Board Certified Physician Executive of the American Association for Physician Leadership.
Ariel Hayes, Senior Director, Program Development, Northwell Health Solutions
Ariel Hayes is the Senior Director, Program Development at Northwell Health Solutions. In her role, Ms. Hayes coordinates the implementation of the DSRIP program across Northwell, and engages leadership from Northwell’s ambulatory network, service lines, and hospitals. She joined Northwell in 2011 as an Administrative Fellow, and worked at Zucker Hillside Hospital before joining Health Solutions—Northwell’s care management organization—in 2014. Ms. Hayes received her Master degree in Public Policy from Duke University and her Bachelor degree from Johns Hopkins University.
Wayne Ziemann, Executive Director – DSRIP, Catholic Health Services of Long Island
Wayne Ziemann is the Executive Director of Catholic Health Services of Long Island’s (CHSLI) DSRIP program where he oversees CHSLI’s participation in both NQP and the Suffolk Care Collaborative. Prior to joining CHSLI, Mr. Ziemann was a partner in Schumacher Clinical Partners and has held executive level positions in a number of prominent consulting firms. Mr. Ziemann has a Bachelor of Arts degree in Biology from Franklin and Marshall College and a Master of Business Administration degree from Baruch College of the City University of New York.
Karen Charles, Director, Program Operations & Long Term Care
Karen Charles, MBA, CTRS, CPCO provides oversight of all program related operations, and is responsible for strategic initiative development that ensure optimization of the program’s implementation. She has over 20 years’ experience in health care management for multiple settings including acute, community, social service and post-acute care. Ms. Charles oversees the hospital based and post-acute care portfolio. She is also a key component in the management and submission of all DSRIP reportable and validation processes. Ms. Charles directs the Program Management Office (PMO) and provides guidance to the PMO and hubs on policy, project and work stream execution, leveraging the performance analytics and reporting. Ms. Charles has a BS from Ithaca College and a Master of Business Administration in Healthcare Management from American Intercontinental University.
Bryan Chung, Corporate Compliance Officer
Bryan Chung, JD, MPH, CHC is the Corporate Compliance Officer for NQP where he is responsible for establishing and maintaining compliance policies and procedures, ensuring integration of compliance into the program’s systems and processes, and adherence to federal and state regulatory requirements. Mr. Chung has more than 15 years of broad experience in many aspects of healthcare, including legal and compliance roles at Affinity Health Plan, United Health Group, Crystal Run Healthcare, and Queens Long Island Medical Group. He is experienced in designing and implementing compliance and risk management programs and is certified in healthcare compliance. He has handled complex compliance, federal and state investigations, litigation, billing audits, and privacy matters. Mr. Chung has a BA from New York University, a Juris Doctorate from St. John’s University, and a Master’s of Public Health from Emory University.
Nancy Copperman, Cultural Competency & Health Literacy Lead
Nancy Copperman provides key guidance, strategy, and implementation in the areas of cultural competency, health literacy, chronic disease self-management, and community-based organization relationships for NQP. She joins NQP from Northwell Health where she is the Vice President for Public Health and Community Partnerships in the Office of Strategic Planning. She is a lead organizer and community contractor of cross sector community health coalitions in New York City and Long Island including the Long Island Community Health Collaborative, Partnership for a Healthier NYC Queens and NYC Coalition for a Smoke Free City Queens Smoke Free Partnership. Ms. Copperman has a Master of Science in Food and Nutrition from New York University and a Bachelor of Science from University of Dayton.
Glenn Courounis, Director of Organizational Development
Glenn Courounis is NQP’s Director of Organizational Development and is responsible for overseeing DSRIP Workforce initiatives and providing human resources support. With more than 35 years of health care human resources experience, Mr. Courounis has held several leadership positions including Senior Vice President of Human Resources at Centerlight Health System; Vice President, People and Patient Experience at St. Luke’s Cornwall Hospital; Vice President of Human Resources at Lenox Hill Hospital; and Senior Vice President of Human Resources at Bon Secours Health System. He also served as a union representative for the New York State Nurses Association, and was a human resources consultant at Towers Perrin (now Towers Watson). Mr. Courounis has a Bachelor of Science degree in Business Administration/Psychology from SUNY Albany and a Master of Science degree in Industrial Relations from Rutgers University.